Testimonials
“I come to Lilli Electronics for the good service. Lilli Electronics is unique because I get a feeling of personal friendship when I walk in the door. I'm not just a number.”
—Harold, Booneville, CA
“Lilli Electronics cares about you and it’s imperative that you are satisfied. You won't believe it: Your new aid looks clean and brand new. If you want quality service, and your satisfaction guaranteed, choose Lilli! ”
—Dick
“I sent an e-mail out with some questions to the e-mail address provided on the web site and was so surprised to get back a warm real person letter with reassuring shipping and packaging instructions. The e-mail also provided assurances that my aid would be tagged and tracked during the repair process given tender loving care and if unexpected or extensive problems were found. What sets them apart from other businesses was my being able to talk to real people, including the actual person working on my aid, rather than just submitting a form letter or talking to an automated computer voice. It was refreshing. I would recommend Lilli Electronics because I felt like I was their only customer; I was always getting special treatment. They appeared to care about me and that's unusual nowadays!”
—Ed, Manassas, VA
“Lilli understood my financial constraints. They have a deeply personal commitment to their clients, and I trust them implicitly to provide me with what I need.”
—Lynda, Albuquerque, NM
“My communication with Lilli Electronics was nothing but positive and pleasant. [Owner] Randy Maddox is very trustworthy, helpful and understanding. He is very knowledgeable about hearing aid technology, and most importantly, he is almost always available.”
—Turan, Austin, TX
“Three different hearing aid companies told me my aid was too old to repair, and that I needed needed to buy a new one. But after I spoke with Lilli, I was convinced they could fix it, so I sent them my hearing aid. In a few weeks I got my hearing aid back good as new. The price was fair and affordable, and you have no idea what a joy it has been to have a good hearing aid again. Do not be afraid to put your trust in Lilli Electronics.”
—Gloria, Alpine, CA
“I’ve sent in my dad’s hearing aid for repairs, and have had nothing but positive experiences. Lilli owner Randy Maddox answered the phone personally, really listened to my problem, gave me sound advice and worked out a payment plan that fit our need. Lilli gave me exceptional customer service in a timely manner. I found them on the Internet, but the first call with Randy convinced me I had found the right solution.”
—Patti