Instructions to send your hearing aid(s) for repair:
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- Place hearing aid(s) in a crush-proof box (tip: you can also place your hearing aid inside a pill or vitamin bottle, padded with tissue)
- Fill out and print the hearing aid repair form. Upon submitting the form you will be taken to a printable page containing your submitted information.
- Include the printed form in the box with your hearing aid(s). If you do not have access to a printer you may clearly write your name and contact information which we can then match to your repair form submission.
- If you are getting your hearing aid(s) reprogrammed, then include a recent (within 1 year or less) audiogram
- If you are getting your hearing aid re-cased, an ear impression is required
- Ship your hearing aids to:
Havmeen Hearing Lab
1401 N Central Expy
Suite 100-116
Richardson, TX 75080
*Disclaimer*
Hearing aid(s) will be returned after payment is received. If you know what service your hearing aids require, then it is advised to include the payment for a faster return time. If you are unsure of the problem and would like an expert opinion call us at (469) 230-2392 before shipping your hearing aids. If the service fee differs from the payment sent, an upcharge will be requested before returning the hearing aids, or a refund will be sent along with the hearing aids.